Contact Student Accounts
If you require assistance, clarification on a transaction, or have a question about your fee status, please complete the contact form below. A Student Accounts representative will respond as soon as possible.
Student Support Form
Fill out the form below and we'll get back to you promptly
Group Contact Information
Connect with our specialized team members for targeted assistance
Our Support Team
Kaleah Blackman
Oversees project coordination and payment processing inquiries
Contact Kaleah
Aasiyah Brathwaite
Handles account balance and fee-related questions
Contact Aasiyah
Randall Roberts
Assists with online payment platform and technical issues
Contact Randall
Whennecia Lockhart
Specializes in bank transfers and international payments
Contact Whennecia
Rashida Mayers
Provides guidance on payment deadlines and university policies
Contact RashidaFrequently Asked Questions
Quick answers to common payment questions
How long does it take for payments to be processed?
Bank transfers typically take 1-3 business days to process. We recommend submitting payments at least 7 days before the deadline.
What happens if I miss the payment deadline?
Late fees will be applied starting October 5th, 2025. If payment is not received by November 15th, 2025, you may be deregistered from your courses.
Can I pay in installments?
Please contact Student Accounts directly to discuss payment plan options. Use the form above or email one of our team members.